Privacy Statement

Last Updated: October 21, 2024

At 1PointFive, LLC (together with its affiliates, “1PointFive”), we recognize and respect your privacy. Therefore, we provide this privacy statement (“Privacy Statement”) to inform you of how we collect, utilize and share your Personal Information (as defined below). Please read this Privacy Statement carefully.

1PointFive may update this Privacy Statement from time to time and will post the updated Privacy Statement on our sites with a “Last Updated” date at the top. We may choose to otherwise notify you in a manner appropriate to the changes; please check our sites regularly.

Table of Contents

What Personal Information Do We Collect?
How and Why We Use Personal Information
 How We Share Personal Information
 Data Retention
 Links to Other Sites
 Children
 European and Other Non-U.S. Data Subject Specific Information
 Contact Us

What Personal Information Do We Collect?

We may collect or receive certain categories of information. Certain of the information we collect may be information that identifies, relates to, describes, is reasonably capable of being associated with or is or could reasonably be linked to, directly or indirectly, an identified or identifiable natural person, household or device, such as a real name, postal address, e-mail address and telephone number (“Personal Information”), including the following:

  • Contact Information: Information such as first and last name, street address, mailing address, email address, telephone number, fax number, company name, user identification code and password.
  • Communications: Information you provide if you contact us by email, phone, mail, our “Contact Us” form or otherwise.
  • Commercial Information: Information including products or services purchased, obtained or considered.
  • Site Usage Information: Information such as number of visits, the pages visited, approximate location (city level), browser and device information and the average time spent on each page to track traffic patterns throughout the site. This information allows 1PointFive to improve the overall content of the site and increase user satisfaction. When you visit our sites, cookies and other trackers may be generated and placed on your device to understand the information described above, such as how users interact with our sites and accounts, including what pages are accessed. To opt out of our use of third-party cookies, visit our cookie management tool.

To offer you a more consistent experience, information collected from our sites may be combined with information we collect by other means.

How and Why We Use Personal Information

1PointFive uses Personal Information collected from our sites for the following purposes, and for other purposes, with your consent, or as permitted by applicable law:

  • Provision of 1PointFive Products and Services: To provide (i) our products and services; (ii) to carry out a transaction that you request, including to process orders and payment information; (iii) our sites and (iv) order updates.
  • Improvement of 1PointFive Products and Services: To improve our products and services, as well as the overall content of our sites, and increase user and customer satisfaction.
  • Communication: To communicate with you about our products and services, including product updates, your account, newsletters and changes to our policies and terms. We also use your Personal Information to respond to you if you contact us.
  • Marketing and Advertising: To send you advertising, updates and other promotional materials. We use Google Analytics and other service providers to (i) measure and report how users interact with our sites for the purposes of understanding and optimizing web usage; (ii) conduct business and market research; (iii) measure conversion tracking; (iv) advertise and (v) manage, measure and optimize the effectiveness of our content and advertising campaigns. We also conduct promotional campaigns by mail.
  • Legal Reasons: To (i) comply with applicable law or respond to valid legal process; (ii) participate in adversarial legal proceedings, including litigation and civil discovery and (iii) investigate potential violations of and enforce this Privacy Statement, our Terms of Use and our other policies.

How We Share Personal Information

  • Service Providers: 1PointFive works with service providers who perform services on our behalf, including integrations and cloud hosting.
  • Advertising/Analytics Service Partners: Google Analytics and other service providers may receive information about your activities on our sites through third-party cookies placed on our sites. To opt out of our use of third-party cookies that share data with Google Analytics and other service providers, visit our cookie management tool. For information on how Google uses your information when you use our sites, click here.
  • Corporate Affiliates: We share Personal Information with our corporate affiliates, which process Personal Information, including on our behalf, and including for purposes of improving marketing and providing advertisements.
  • Legal Reasons: We may share Personal Information to (i) comply with applicable law or respond to valid legal process; (ii) participate in adversarial legal proceedings, including litigation and civil discovery and (iii) investigate potential violations of and enforce this Privacy Statement, our Terms of Use and our other policies.
  • Change of Control: We may share Personal Information with potential or actual acquirers, their representatives, or other relevant participants, during negotiations of any sale, merger, acquisition or change of control involving all or a portion of 1PointFive’s business or assets, including in connection with bankruptcy or other similar proceedings.

Data Retention

We retain personal data for no longer than necessary for the purposes described in this Privacy Statement, unless a longer retention period is required by applicable law.

The criteria used to determine our retention periods include the following:

  • Our relationship with you;
  • Your choices with respect to your Personal Information;
  • Whether we have a legal obligation to keep the data (for example, records of transaction data must be kept for a certain period of time before we can delete them); or
  • Whether retention is advisable in light of our legal position (such as in regard to the enforcement of our agreements; the resolution of disputes; and applicable statutes of limitations, litigation or regulatory investigation).

Links to Other Sites

This site may contain links to other websites, including some sites administered by 1PointFive or administered by other companies on behalf of 1PointFive, as well as to third-party sites. The Privacy Statement applies only to sites administered by and on behalf of 1PointFive, and not to any third-party sites. We have not reviewed and are not responsible for the content or privacy practices of such third party sites. We encourage you to read the privacy policies applicable to such third-party sites.

Children

1PointFive does not direct its sites toward children under the age of 18. 1PointFive does not seek to collect Personal Information from or about persons under the age of 18.

European and Other Non-U.S. Data Subject Specific Information

If you are located outside of the United States, and in particular, in the European Economic Area (“EEA”), Switzerland, the United Kingdom (“UK”), Brazil or Canada, you may have various rights in relation to the processing of your Personal Information, including:

  • Right of access. The right to access Personal Information about you that we process.
  • Right of data portability. The right to receive your Personal Information in an interoperable format.
  • Right to rectification. The right to correct any inaccurate or incomplete Personal Information.
  • Right of erasure. The right in certain circumstances to delete Personal Information about you that we process.
  • Right to object to processing. The right in certain circumstances to request that we stop processing your Personal Information.
  • Right to restrict processing. The right in certain circumstances to request that we restrict processing your Personal Information.

To exercise any of your rights, or if you have any other questions about our use of your Personal Information, please send a request at the contact details specified at the end of this Privacy Statement. Please note that we may request additional information from you to confirm your identity and ensure that you are entitled to access the relevant Personal Information.

You also have the right to lodge a complaint with the competent data protection authority (in the country where you habitually reside, where you work or where an alleged infringement occurred) if you think that the processing of your Personal Information carried out by us infringes privacy laws applicable to you.

Legal Bases on Which We Use Your Personal Information

We rely on the following legal bases when we process Personal Information about individuals in jurisdictions where such legal bases are required, including the EEA, Switzerland, the UK, Brazil and Canada.

  • Contractual Necessity: When we enter into a contract directly with you, we process your Personal Information on the basis of the contract to provide you with products and services and to prepare, enter into, perform, and manage the contract. We may not be able to provide you with all our products and services if we do not process your Personal Information for these purposes.
  • Consent: We rely on your prior consent, where required, to (i) send you marketing communications related to our products and services and (ii) store cookies on your device for statistical and advertising purposes. In this regard, please note that you have the right to withdraw your consent at any time (without calling into question the processing previously carried out) by sending a request at the contact details specified at the end of this Privacy Statement.
  • Legal Obligations: We also process your Personal Information to comply with the legal obligations of your country to which we are subject, namely laws, regulations, codes of practice, guidelines or rules applicable to us, and to respond to requests from, and otherwise communicate with, competent public, governmental, judicial or other regulatory authorities of your country.
  • Legitimate interests, unless overridden by your interests or fundamental rights and freedoms: In addition, we process Personal Information based on our legitimate interests, which consist of (i) administering and improving the performance of our sites; (ii) improving our products and services; (iii) ensuring the authentication and security of accounts, including detecting and investigating violations of our Terms of Use and policies; (iv) complying with other countries’ laws and responding to requests from, and otherwise communicating with, competent public, governmental, judicial or other regulatory authorities; (v) meeting our corporate and social responsibility commitments and (vi) protecting our and our customers’ rights, property or security. You have the right to be informed about how we have assessed that it is in our legitimate interest to collect your Personal Information for these purposes by sending a request at the contact details specified at the end of this Privacy Statement.

International Data Transfers

1PointFive is headquartered in the United States, so your Personal Information will be transferred to the United States for the purposes referred to in this Privacy Statement. By obtaining our products or services or providing your Personal Information to us for any of the purposes described above, you acknowledge and agree that your Personal Information will be transferred to or stored in the United States.

For the purpose of providing our services, we rely on certain affiliates and service providers also located in the United States, and this may mean your Personal Information may be transferred to the United States.

When your Personal Information is transferred from your country (outside the United States), including the EEA, Switzerland or the UK to another recipient located in a country whose legislation has not been recognized by the applicable authority (e.g., the European Commission) as having an adequate level of protection (such as the United States), we ensure that the transfer is governed by the applicable standard contractual clauses. If you would like further information in this respect, please contact us at the contact details specified at the end of this Privacy Statement. Note that when your Personal Information is transferred from Brazil, the transfer will be governed by the European Commission’s standard contractual clauses until the Brazilian Data Protection Authority establishes standard contractual clauses.

Contact Us

To exercise your rights with regard to your Personal Information, you can (1) email your request to Privacy@1PointFive.com, (2) call the following toll-free phone number: 800-699-7702 or (3) click here to be taken to a web form to fill out a written request.

Please specify in your request what Personal Information you would like to access, correct or delete.

If you have any questions, you may contact us at:

1PointFive, LLC
Attn: Legal Department - Privacy
5 Greenway Plaza, Suite 110
Houston, Texas 77046
Privacy@1PointFive.com